Frequently Asked Questions
How Can We help?
Here are a list of our most common Frequently Asked Questions.
If you can't find the answer here or have something left field to ask,
request a call back below.
Here are a list of our most common Frequently Asked Questions.
If you can't find the answer here or have something left field to ask,
request a call back below.
Tracka can be utilised by anyone that has work planned. This makes Tracka useful for most industry types. Example of industry types below.
Minimum of 10 per account, there is no limit to the maximum number of users under an account.
The account owner controls the number of users through the administration area
Users are persons that are licensed to access our secure service.
Account data is kept in a secure server in the cloud. A user ID and password are required to log in. Each account has five levels of access for users. The account owner can set which user can see what and when through the administration area.
You can start using the Sandbox test Project straight away. This is a training area within Tracka. There are a few short steps to setting up your own projects:-
To fully utilise Tracka you will need to also complete the planning section where you load resources and materials to track against.
For detailed instructions on this process, see the 'Help Files' that accompany each screen on the Tracka Dashboard.
Web Application Requirements
Mobile Platforms
Tracka can be set-up as simple or as complex as you like. Included in your licence free is 4 hours training and set-up assistance on your initial set-up.
We also offer in-house training or web conferencing tools to get your team off to a quick start. Contact us with any further training requirements.
Yes, the reporting module gives you the ability to create your own reports by providing you with a wide range of formats and filters
Yes, we have worked closely with many clients over the years and accommodated many tweaks and changes. Please provide your suggested improvements and feedback.
Yes, we combine enterprise-class security features with comprehensive audits of our applications, systems, and networks to ensure customer and business data is always protected.
Minimum of 10 users per account, check 152hq for the latest pricing.
Yes we do, contact us and we can let you know the details.